Best Free VPN Reviews 2014

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Best Premium VPN Reviews 2014

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HideIP VPN Premium Review

Editor's Overall Rating: 
3 User Reviews
HideIP VPN Premium Review
Editor's Rating
Order to Installation
Software/GUI
Ease of Use
Features
Network & Speed
Help & Support
Scope of Protection
Overall Rating


Site: www.hideipvpn.com
Site languages: En

HideIP VPN Premium INTRODUCTION

HideIP VPN provides a Free OpenVPN service but with the limitation of 100 accounts per month. In the snap shot below, the order now button is gray and can’t be clicked. You can wait an awfully long time for the free service. So we better review the premium service. At this time we are reviewing their OpenVPN offering.

best-vpn-review

HideIP VPN provides the basic OpenVPN standard utilizing the off the shelf OpenVPN software application at the low end of the price range. HideIP VPN has a small number of servers. This review only covers HideIP VPN’s Open VPN service. The other protocols they provide will be reviewed later in the year.

At this time the service does not work from China (doesn’t get through the China firewall) and cannot unblock Hulu and other TV sites.

HideIP VPN is also limited in its server network and bandwidth:

“Important! In order to maintain the quality of our service, the number of PREMIUM accounts are limited. We offer about 100 new premium accounts per month. As we will add new servers, we will increase this number. Thank you for your understanding!”

Review Summary

HideIP VPN is at the middle end of the price range for a rather standard product with few servers. It has no Pros.

The featureless software, small server network (max of 3 servers for the premium plan), poor FAQs, difficult installation procedure for a novice and non user friendly software/GUI without any but the most basic features does not compare well to many other VPN services available. Many of its IPs is blacklisted and Hula and other channels cannot be seen with this service. It does not get round the China Firewall. This is not a service I could recommend.

Also, since all the servers are in cooperative regions, this service is not secure by my definition of security. Please see our article on server security and privacy for more information about how we define server security.

HideIP VPN Premium PROS:
• None

HideIP VPN Premium CONS:
• Small server network
• Featureless difficult to use software
• Difficult installation procedure
• Non friendly software
• Many IPs are blacklisted and cannot support TV
• No servers in off shore jurisdictions
• Expensive for such a poor service
• User complaints on blogs

Full Review

From Order to Installation: ★★★☆☆ 

With HideIP VPN your account is up and running within 2 hours (in my case it took 30 minutes).

HideIP VPN utilizes the OpenVPN.org electronic download for the basic executable application. The problem is that the download is not from their own site but from OpenVPN.org and it can be confusing as to which download is suitable for your operating system:

best-vpn-reviews

After downloading the OpenVPN application one has to copy and paste the server locations and certificates from the HideIP VPN server page to the configure file and for many users this may be too technical. An all-in-one installation directly from HideIP VPN’s download page would be preferable.

Software/GUI: ★★★☆☆ 

HideIP VPN employs OpenVPN standard application with no modifications. The application is the unmodified OpenVPN format that requires it to be opened with admin permissions (Windows & and Vista), login credentials have to be entered for each launch of the application (no possibility to save password); server has to be chosen for each launch, as in full OpenVPN implementation.

best-vpn-review

Updates: HideIP VPN does not provide automated updates that would allow you to download the entire package from the member’s area by notification. The updates are the standard OpenVPN updates. Basically, you have to go to the OpenVPN.org site from time to time to get updates and to the HideIP VPN’s download page to update new servers.

Ease of Use: ★★★☆☆ 

As this is the standard OpenVPN application, it is not very user friendly. It cannot be automated for startup of the computer and requires some 5 clicks to start each time. One always has to re-choose the server. If one needs to restart this application a couple of times a day, it’s tiresome.

Features: ★★★☆☆ 

HideIP VPN has all of the standard features of OpenVPN but has not added any application features of its own to the standard OpenVPN configuration. It has no automated features, choice of fast servers or other features that the better VPNs have and this basic OpenVPN application is a nuisance.

HideIP VPN claims that it does offer a dedicated IP option but when tested there was no difference between the Canada server dedicated IP 66.154.116.133 and the non dedicated Canada server which had the same IP: 66.154.116.133. This suggests that either all the servers have dedicated IPs but may be shared. Also there is no way of knowing in advance which server is currently not available or slow due to its location or current load.

Server Network: Location, Availability & Speed: ★★☆☆☆ 

HideIP VPN has a network of servers in 4 countries with OpenVPN. HideIP VPN has servers in the US, Canada, UK, and Germany. Unfortunately none of the servers are in non-cooperative or off shore jurisdictions so from a security point of view this VPN does not provide you with true anonymity. Keep in mind that VPN providers that are based in cooperative jurisdictions (HideIP VPN is based in the USA – Alexandria VA, 5840 Cameron Run Ter Apt 1102) and have servers in other cooperative jurisdictions cannot protect your data as it is transmitted across their servers. By definition a court order can force HideIP VPN to log, cache and submit any information to local and international authorities not withstanding HideIP VPN’s current Privacy Policy to the contrary. Recently the UK passed very restrictive data retention laws that may, in time, negatively impact on HideIP VPN.

HideIP VPN Canada server to Rotterdam, Netherlands 150 ms ping time. This server is hosted by Pacifictrack.com.

best-vpn-review

Without HideIP VPN the ping time was 169ms, so there was some latency on this server test at 9.30PM EST.

There are problems using this service from China and for TV such as Hulu. Although HideIP VPN is working on these problems as of this writing they are not solved. For more information about these issues please see:

http://www.hideipvpn.com/2009/11/new-ips-for-us-server-settings-update-needed/

And read the Blog and posts of user complaints.

Presale Support to Product Help & Support: ★★★½☆ 

All presale questions are answered within 24 hours generally by form emails.

Post-sale support is done by mail or ticket system (no IM or live support). Their email response also takes about one day or so. HideIP VPN claims that they are having problems with their credit card vendors because of fraud and that this has slowed down their support response time. This information is provided to the user during the check out process.

Scope of Protection:

Protocols: ★★★★☆ 

Utilizing standard VPN protocols, HideIP VPN changes your IP, removes packet headers and provides you with a dynamic or fixed IP generated from any of its servers. Although dynamic IPs are somewhat less secure than shared IPs, the overall security is still quite high.

Protocols: OpenVPN, PPTP, L2TP/IPsec

HideIP VPN does not support IPv6 or port forwarding.

Encryption: Pending Test

Encryption Strength Specified: 128 Bit AES

The effectiveness of any VPN provider is dependent on how effective is the encryption. Our independent encryption Test of HideIP VPN is to be completed and will be posted here then.

Server Security: Pending Test

To be independently tested pending permission from HideIP VPN.

Privacy: ★★★★☆ 

This service claims that it does not keep any server logs but there is no independent verification of this.

HideIP VPN Premium Review Summary

HideIP VPN is at the middle end of the price range for a rather standard product with few servers. It has no Pros.

The featureless software, small server network (max of 3 servers for the premium plan), poor FAQs, difficult installation procedure for a novice and non user friendly software/GUI without any but the most basic features does not compare well to many other VPN services available. Many of its IPs is blacklisted and Hula and other channels cannot be seen with this service. It does not get round the China Firewall. This is not a service I could recommend.

Also, since all the servers are in cooperative regions, this service is not secure by my definition of security. Please see our article on server security and privacy for more information about how we define server security.

HideIP VPN Premium PROS:
• None

HideIP VPN Premium CONS:
• Small server network
• Featureless difficult to use software
• Difficult installation procedure
• Non friendly software
• Many IPs are blacklisted and cannot support TV
• No servers in off shore jurisdictions
• Expensive for such a poor service
• User complaints on blogs

Editor’s Rating
Order to Installation
Software/GUI
Ease of Use
Features
Network & Speed
Help & Support
Scope of Protection
Overall Rating

Features Overview

HideIP VPN Premium Service Description
Price: 5.99-9.99 USD per month
17-26.99 USD per 3 months
30-54.99 USD per 6 months
54.99-90.99 USD per year
Bandwidth Limitations: Unlimited
Server Locations: US, UK, DE, CA
Data Logging: No
VPN Protocols: PPTP, OpenVPN, L2TP/IPsec
Encryption Strength: 128-2048 bit
Public IP: Shared, dedicated
Other security: Proxies
Payment Methods: PayPal, GoogleCheckout
Test Account: Free PPTP VPN on US, UK servers
Moneyback Guarantee: No
Other features: -
HideIP VPN Premium TOS & Privacy Policy
p2p Allowed: Yes, De server only
Mass-mail Allowed: No
Personal Data Collected: IP is logged at checkout
HideIP VPN Premium Company Information
Location: USA
In business since 2009
Other Security Products: -

Information incomplete or incorrect? Please let me know!

3 User Reviews »

  • O.A. Orcan says:

    I am trying to find out the best VPN for my country, with a huge facility to be operational for filtering net communications soon. At this time, hideipvpn only offers a very short free trial time. However, it seems they have been working on improving their services and have servers in many locations now and claim no records are kept. I just sent my name (user name)and mail address and got a password. Setup was easy with XP Pro, should be harder with Vista and W7 as is usual for anything to work with these. Hideipvpn worked with all of the geo-filtered web sites I tried. With only one or two, video was a little slow, but this was due to heavy load on these sites. After selecting lower resolutions, there was no problem. A little effort on supplying more info for configuring popular firewalls would be good for the average users.

    Ease of Use
    Features
    Network & Speed
    Help & Support
    Used this VPN for (how long): (didn’t use)

  • hideip vpn premium review…

    Thank you for submitting this cool story – Trackback from PimpThisBlog.com…

  • pligg.com says:

    your freedom premium vpn review…

    HideIP VPN Premium provides standard OpenVPN software application at the low end of the price range. Does HideIPVPN offer the best VPN accounts on the market?…

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