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HideIPNG (HideIPSoft) VPN Review

Editor's Overall Rating: 
3 User Reviews
HideIPNG (HideIPSoft) VPN Review
Editor's Rating
Order to Installation
Software/GUI
Ease of Use
Features
Network & Speed
Help & Support
Scope of Protection
Overall Rating


Site: www.hide-ip-soft.com
Site languages: En

HideIPNG (HideIPSoft) VPN INTRODUCTION

Hide IP NG provides the OpenVPN standard with only annual and biannual packages at the low end of the price market. Hide IP has a small server network with 11 IPs in the USA and UK. The Hide IP NG application is very easy to use but has no features and does not protect against the dropping of your internet connection which may reveal your originating IP. Hide IP NG has a good privacy policy.

Review Summary

Hide IP has a small server network with 11 IPs in the USA and UK. The Hide IP application is very easy to use but has no features and does not protect against the dropping of your internet connection which may reveal your originating IP. HIDE IP has a good privacy policy. The software and the server network are extremely limited.

HideIPNG (HideIPSoft) VPN PROS:
• No bandwidth limitations
• Easy to set up
• Good privacy policy

HideIPNG (HideIPSoft) VPN CONS:
• Tiny server network with 11 IPs in two countries, UK and USA
• Software with NO features
• No automation on start up
• No automatic choice of fastest server (lowest latency)
• Does not protect your originating IP if the internet connection fails. All your applications will be switched to your local IP and you may not know it – an OpenVPN problem that is fixed by the better VPN services.
• Does not support IPv6
• Poor support, long response times
• Poor FAQs

Full Review

From Order to Installation: ★★★★½ 

With Hide IP, you first download their software:

best-vpn-review

Then you have the choice to buy the product or try it:

best-vpn-review

When you purchase or trial the product, Hide IP provides you with browser instructions to use the software:

best-vpn-review

Your application allows you to choose an IP if you are using the registered version:

best-vpn-review

The installation process is simple and straight forward.

Software/GUI: ★★½☆☆ 

The software application, like OpenVPN is opened from the syst tray Hide IP NG VPN icon:

best-vpn-review

You can select from a list of UK or US servers IPs or options:

best-vpn-review

This application has limited features and even the log file doesn’t tell you much:

[Config]
Version=1.57
FirstRun=0
================
[ 11:40:14:831 2010/08/24 ] Hide IP NG
[ 11:40:14:831 2010/08/24 ] Version: 1.57
[ 11:40:14:831 2010/08/24 ] OS: Vista
[ 11:40:14:832 2010/08/24 ] Default Browser: “C:\Program Files\Mozilla Firefox\firefox.exe” -requestPending -osint -url “%1″
[ 11:40:14:832 2010/08/24 ] TimeZone: GMT +2
[ 11:40:14:832 2010/08/24 ] License Code: None
[ 11:44:47:721 2010/08/24 ] Init settings…
[ 11:44:47:764 2010/08/24 ] Done
[ 11:44:47:775 2010/08/24 ] SilentUpdate…
[ 11:44:47:905 2010/08/24 ] SilentUpdate-0 …
[ 11:44:51:936 2010/08/24 ] SilentUpdate-0 OK
[ 11:44:51:937 2010/08/24 ] UpdateVerify-0 OK
[ 11:47:54:152 2010/08/24 ] Select IP: United States #1
[ 11:47:55:272 2010/08/24 ] Searching…
[ 11:47:55:272 2010/08/24 ] Connecting…
[ 11:47:59:327 2010/08/24 ] Identifying
[ 11:47:59:327 2010/08/24 ] Identifying
[ 11:47:59:327 2010/08/24 ] Connected
[ 11:47:59:363 2010/08/24 ] Hide IP ON
[ 11:48:46:353 2010/08/24 ] Select IP: United States #1
[ 11:48:47:372 2010/08/24 ] Searching…
[ 11:48:47:372 2010/08/24 ] Connecting…
[ 11:48:56:498 2010/08/24 ] Identifying
[ 11:48:56:498 2010/08/24 ] Identifying
[ 11:48:56:498 2010/08/24 ] Connected
[ 11:48:56:534 2010/08/24 ] Hide IP ON
[ 11:52:20:631 2010/08/24 ] Select IP: United States #1
[ 11:52:21:660 2010/08/24 ] Searching…
[ 11:52:21:660 2010/08/24 ] Connecting…
[ 11:52:26:729 2010/08/24 ] Identifying
[ 11:52:26:729 2010/08/24 ] Identifying
[ 11:52:26:730 2010/08/24 ] Connected
[ 11:52:26:765 2010/08/24 ] Hide IP ON

Other than seeing your IP change you have no other information. This software has no other features whatsoever. HIDE IP employs the OpenVPN standard application with no modifications. The application is the unmodified OpenVPN format that requires it to be opened with admin permissions (Windows & and Vista), server has to be chosen for each launch, as in full OpenVPN implementation.

Updates: Hide IP NG provides automated updates.

Ease of Use: ★★★☆☆ 

As this is the standard OpenVPN application, it is not very user friendly. It cannot be automated for startup of the computer and requires some 5 clicks to start each time. One always has to re-choose the server. If one needs to restart this application a couple of times a day, it’s tiresome.

Features: ★★★☆☆ 

Hide IP NG VPN has the basic standard features of OpenVPN but has not added any application features of its own to the standard OpenVPN configuration. It has no automated features, choice of fast servers or other features that the better VPNs have and this basic OpenVPN application is a nuisance.

Hide IP NG VPN doesn’t offer dedicated IP option which complicates online shopping and banking as the merchants and third-party payment processors see multiple IPs which will trigger fraud alerts. Also there is no way of knowing in advance which server is currently not available or slow due to its location or current load.

The worst aspect is that if your line disconnects your original IP will be revealed on any applications you are on. This is not secure in the least.

Server Network: Location, Availability & Speed: ★½☆☆☆ 

This service has a tiny network with servers in 2 countries: USA and UK

Initially I connected with the US server to the Netherlands. A ping test with the US server to the Netherlands:

best-vpn-review

Without HIDE IP and using a USA server to the Netherlands, the ping time was very similar so there was little latency. But using a US server to surf in Europe or a UK server to surf in Asia, the latency is too high for decent VOIP quality.

That’s the problem with using US servers to get outside of USA jurisdiction through Europe and it’s even worse if you try Asian servers. Better to have an off shore server near the USA with much less latency.

Keep in mind that VPN providers that are based in the USA and have servers in other cooperative jurisdictions cannot protect your data as it is transmitted across their servers. By definition a court order in cooperative regions can force HIDE IP to log, cache and submit any information to local and international authorities not withstanding HIDE IP’s current Privacy Policy to the contrary.

Presale Support to Product Help & Support: ★★★☆☆ 

Post-sale support is done by a ticket system within the members’ area. I wrote to them and did not receive a response in less than 24 hours.

Scope of Protection:

Protocols: ★★★½☆ 

This appears to be standard OpenVPN but Hide IP doesn’t provide any technical details whatsoever. HIDE IP does not provide you with the choice between Dynamic IP Servers and Static IP servers in the same plan so you have to decide one or the other on sign up which is very useful for use with PayPal accounts and Credit Card vendors.

Protocols: OpenVPN (?)

HIDE IP does not support IPv6 or port forwarding. Does not allow P2P.

Encryption: Pending Test

Encryption Strength Specified:?

The effectiveness of any VPN provider is dependent on how effective is the encryption. Our independent encryption Test of HIDE IP is in process and will be posted here when completed.

Server Security: Pending Test

To be independently tested pending permission from Hide IP NG VPN.

Privacy: ★★★★☆ 

Hide IP NG VPN provides the following Privacy Policy summary:
• When you visit our web site, we log general data, including your domain name.
• Personal information which you choose to submit.
• Cookies are frequently used to track the progression of a customer engaged in an online purchase to ensure that the transactional information remains intact.
• There may be instances where we require complete information for a particular activity, but, again, it’s your choice whether or not to supply it.

Hide IP doesn’t say what it does with the logged and cached information, only that it doesn’t sell it and that CC information is not disclosed to the Hide IP Soft.

For some users, they prefer to have an address and know whom they are dealing with. But HIDE IP doesn’t disclose their location which is good from a privacy point of view because it makes it more difficult for third parties to attack their service by subpoena or otherwise.

HideIPNG (HideIPSoft) VPN Review Summary

Hide IP has a small server network with 11 IPs in the USA and UK. The Hide IP application is very easy to use but has no features and does not protect against the dropping of your internet connection which may reveal your originating IP. HIDE IP has a good privacy policy. The software and the server network are extremely limited.

HideIPNG (HideIPSoft) VPN PROS:
• No bandwidth limitations
• Easy to set up
• Good privacy policy

HideIPNG (HideIPSoft) VPN CONS:
• Tiny server network with 11 IPs in two countries, UK and USA
• Software with NO features
• No automation on start up
• No automatic choice of fastest server (lowest latency)
• Does not protect your originating IP if the internet connection fails. All your applications will be switched to your local IP and you may not know it – an OpenVPN problem that is fixed by the better VPN services.
• Does not support IPv6
• Poor support, long response times
• Poor FAQs

Editor’s Rating
Order to Installation
Software/GUI
Ease of Use
Features
Network & Speed
Help & Support
Scope of Protection
Overall Rating

Features Overview

HideIPNG (HideIPSoft) VPN Service Description
Price: 28 USD per year
39.95 USD per 2 years
Bandwidth Limitations: ?
Server Locations: US, UK
Data Logging: Yes
VPN Protocols: OpenVPN (?)
Encryption Strength: 1024 bits
Public IP: Shared static (11 IPs in US, 4 IPs in UK)
Other security: -
Payment Methods: CC, PayPal, WU, Fax, Phone, Wire Transfer, Mail and Invoices / Purchase orders
Test Account: Evaluation version
Moneyback Guarantee: 3 days, subject to refund policy
Other features: -
HideIPNG (HideIPSoft) VPN TOS & Privacy Policy
p2p Allowed: No
Mass-mail Allowed: No
Personal Data Collected: ?
HideIPNG (HideIPSoft) VPN Company Information
Location: USA
In business since 2005
Other Security Products: HideIPSpeed, Delete Cookie

Information incomplete or incorrect? Please let me know!

3 User Reviews »

  • mike says:

    Well i liked it, iwas so fed up with proxys i typed once in google hide ip, this came up, so i downloaded it expecting it to be malware or such but it wasnt, i could instantly register a account for a website wich was troubling me for days, it even gave my firefox a TOTALLY WICKED LOOK…

    but i havent tried any other VPN, so maybe thats why i find this totally the bom diggy…you guys know any other good VPNs , i would love to surf the internet without worrieng that anybody especially CIA can track you down…so are there any VPNs that dont crumble on US law or any other Countries?

    Ease of Use
    Features
    Network & Speed
    Help & Support Not Rated
    Used this VPN for (how long): less than 1 week

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  • easymash.com says:

    hideipng hideipsoft vpn review…

    Hide IP has a small server network with 11 IPs in the USA and UK. The Hide IP application is very easy to use but has no features and does not protect against the dropping of your internet connection which may reveal your originating IP. HIDE IP has a …

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