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Perfect Privacy VPN Review

Editor's Overall Rating: 
3 User Reviews
Perfect Privacy VPN Review
Editor's Rating
Order to Installation
Software/GUI
Ease of Use
Features
Network & Speed
Help & Support
Scope of Protection
Overall Rating


Site: www.perfect-privacy.com
Site languages: En/De/Fr

Perfect Privacy VPN INTRODUCTION

Perfect Privacy provides OpenVPN security with a number of other protocols. It provides the basic OpenVPN standard utilizing the off the shelf OpenVPN software application at the high end of the price range. Perfect Privacy has an extensive network of servers that puts its service at the upper end of the VPN service providers. This review only covers Perfect Privacy’s Open VPN service.

Review Summary

Perfect Privacy is in the middle to low range of the OpenVPN services because of its extensive worldwide server network, good server availability and reasonable ping times. The major pro of their service is their server network and free unlimited server switching. They also provide a full range of VPN protocols which is useful to the professional VPN user. The service is most suitable for Europeans because of the server locations.

The un-personalized support and slow response time, poor FAQs, difficult installation procedure for a novice and non user friendly software/GUI without any but the most basic features makes this service more suitable for knowledgeable users of VPN products.

Perfect Privacy VPN PROS:
• Large Server network
• Many off shore servers
• Unlimited free switching of servers
• Good Privacy policy

Perfect Privacy VPN CONS:
• Poor support, long response times
• Poor FAQs
• Extremely difficult installation procedure
• Non user friendly software application, inconvenient to use
• Few features
• No automation on start up

Full Review

From Order to Installation: ★★★☆☆ 

With Perfect Privacy your account is up and running within 12 hours.

Perfect Privacy utilizes the OpenVPN.org electronic download for the basic executable application. The problem is that the download is not from their own site but from OpenVPN.org and it can be confusing as to which download is suitable for your operating system:

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After downloading the OpenVPN application one has to copy and paste the server locations and certificates from the Perfect Privacy server page to the configure file and

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Software/GUI: ★★★☆☆ 

Perfect Privacy employs OpenVPN standard application with no modifications. The application is the unmodified OpenVPN format that requires it to be opened with admin permissions (Windows & and Vista), login credentials have to be entered for each launch of the application (no possibility to save password); server has to be chosen for each launch, as in full OpenVPN implementation:

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Updates: Perfect Privacy does not provide automated updates that would allow you to download the entire package from the member’s area by notification. The updates are the standard OpenVPN updates. Basically, you have to go to the OpenVPN.org site from time to time to get updates and to the Perfect Privacy member’s area to update new servers.

Ease of Use: ★★★☆☆ 

As this is the standard OpenVPN application, it is not very user friendly. It cannot be automated for startup of the computer and requires some 5 clicks to start each time. One always has to re-choose the server. If one needs to restart this application a couple of times a day, it’s tiresome.

Features: ★★★☆☆ 

Perfect Privacy has all of the standard features of OpenVPN but has not added any application features of its own to the standard OpenVPN configuration. It has no automated features, choice of fast servers or other features that the better VPNs have and this basic OpenVPN application is a nuisance.

Perfect Privacy doesn’t offer dedicated IP option which complicates online shopping and banking as the merchants and third-party payment processors see multiple IPs which will trigger fraud alerts. Also there is no way of knowing in advance which server is currently not available or slow due to its location or current load.

Perfect Privacy claims that it provides an assigned IP to users but this is just a standard feature of the basic OpenVPN off the shelf application.

Server Network: Location, Availability & Speed: ★★★★½ 

Extensive network mainly in Europe. When tested from Europe, ping times of European servers are quite good. The ping times of the USA servers ping times are less good and cause delay when streaming content from the US servers. Overall Perfect Privacy doesn’t appear to target US market, but provide good network coverage for European clients. The only offshore server for US residents is in Panama and these servers have high latency and long download times. Numerous offshore servers for European clients are provided. There are 4 servers in Asia.

During this review period of six months, I had no problems with the down time of Perfect Privacy servers. There were a couple of interruptions of service on the Russian and Panama servers, but I could easily switch to another server and in a few hours the down servers were up and running again.

Perfect Privacy German, Erfurt server to LA, USA 1.18 ms ping time:

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Without Perfect Privacy the ping time was 1.11, so there was little latency on this server test at 7PM EST.

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Perfect Privacy provides all users with a shared IP but assign users an assigned IP which is standard with the off the shelf OpenVPN application.

Presale Support to Product Help & Support: ★★★★☆ 

Presale questions are answered by email in about 24 hours. Post-sale support is done by mail (no ticket, IM or live support). The post-sale emails are answered within 3 days which can be annoying and if you need urgent support, you will not get it. Responses are straightforward but short and not always clear. FAQs are not extensive.

Scope of Protection:

Protocols: ★★★★☆ 
Utilizing standard VPN protocols, Perfect Privacy changes your IP, removes packet headers and provides you with a single assigned IP from any of its servers. The dynamically allocated shared IP adds security by making sure your data packets are mixed up with everyone else’s as they exit Perfect Privacy’s servers.

Protocols: OpenVPN, PPTP VPN, SSH 2 Tunnels, Squid and Socks5 Proxies

On its home page, Perfect Privacy claims that its OpenVPN is “configured to use 4,096 bit public key encryption for the key exchange”. OpenVPN.org states that the maximum size of the OpenVPN encryption key is 2,048 so Perfect Privacy is clearly making a false claim here.

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Perfect Privacy does not protect IPv6.

Encryption: Pending Test

Encryption Strength Specified: 256 Bit AES
The effectiveness of any VPN provider is dependent on how effective is the encryption. Our independent encryption Test of Perfect Privacy is to be completed by August 10th and will be posted here then.

Server Security: Pending Test

To be independently tested pending permission from Perfect Privacy.

Privacy: ★★★★☆ 

This service claims that it does not keep any server logs but there is no independent verification of this.

Perfect Privacy VPN Review Summary

Perfect Privacy is in the middle to low range of the OpenVPN services because of its extensive worldwide server network, good server availability and reasonable ping times. The major pro of their service is their server network and free unlimited server switching. They also provide a full range of VPN protocols which is useful to the professional VPN user. The service is most suitable for Europeans because of the server locations.

The un-personalized support and slow response time, poor FAQs, difficult installation procedure for a novice and non user friendly software/GUI without any but the most basic features makes this service more suitable for knowledgeable users of VPN products.

Perfect Privacy VPN PROS:
• Large Server network
• Many off shore servers
• Unlimited free switching of servers
• Good Privacy policy

Perfect Privacy VPN CONS:
• Poor support, long response times
• Poor FAQs
• Extremely difficult installation procedure
• Non user friendly software application, inconvenient to use
• Few features
• No automation on start up

Editor’s Rating
Order to Installation
Software/GUI
Ease of Use
Features
Network & Speed
Help & Support
Scope of Protection
Overall Rating

Features Overview

Perfect-Privacy VPN Service Description
Price: 24.95 € per month
49.95 € per 3 months
89.95 € per 6 months
149.95 € per year
249.95 € per 2 years
Bandwidth Limitations: Unlimited on some servers
Server Locations: US, CA, AU, UK, DE, FR, HU, CH, SE, NL, CN, IS, RU, UA, HK, MY
Data Logging: No
VPN Protocols: OpenVPN, PPTP, L2TP/IPSec, SSH2
Encryption Strength: AES-256 bit on OpenVPN, SSH2
MPPE-128 on PPTP
Public IP: Shared dynamically assigned
Other features: Squid and SOCKS5 proxies, proxy chaining
IPv6 is not encrypted
Payment Methods: Cash, CC, PayPal, Liberty Reserve, PaySafeCard, WebMoney
Test Account: No
Moneyback Guarantee: No
Perfect-Privacy VPN TOS & Privacy Policy
p2p Allowed: Yes on most servers, fair-use policy applies
Mass-mail Allowed: No
Personal Data Collected: Sign-up e-mail address, username, password (in hashed form), the
expiration date of account are stored for the period of membership
Perfect-Privacy VPN Company Information
Location: Germany
In business since: 2006
Other Security Products: Perfect Privacy SSH Tunnel client for Windows, pre-configured open-source software bundles, such as FF or Thunderbird, for Win

Information incomplete or incorrect? Please let me know!

3 User Reviews »

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